Monstock allows you to manage your Click & Collect orders with ease.
To create a Click & Collect order, you must have created previously a Click & Collect delivery type.
The creation steps for a Click & Collect order are the same as for a classic customer order, with a few additionnal steps.
For a Click & Collect order, you must be vigilant on the following points :
- The delivery type used must be a Click & Collect type (consult our tutorial to know how to manage your delivery types),
Once your delivery type is selected, the status barre is updated with a new status "Ready to go" :
- Handling units must be activated on the concerned site (see how to activate handling units here).
Once the packaging is validated, a new window is displayed, asking you to confirm the transition to the "Ready to go" status :
One the status of your order is "Ready to go", click again on "Packing" to display the events related the order :
To validate the availability of your order in Click & Collect, select your package and click on "Click & Collect", or click directly on the following button :
Note : If you want to ship multiple packages at the same time, select the packages you want to ship and then click on "Click & Collect" at the bottom of the window.
A final validation step is available for Click & Collect by clicking another time on "Packing". Validate the Click & Collect by clicking on the following button :
To deliver a Click & Collect order, go to the Android application.
See our tutorial on the delivery of a Click & Collect order.